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Terms & Conditions

At Hammer Forge Gunworks, LLC., we are dedicated to your complete satisfaction. Established in 2014 as a premier Certified Cerakote® applicator, we strive to meet every demand of your personalized firearm needs.

Email: info@hfgunworks.com

Mail: HFG-USA

16972 Pond Creek Rd

Philadelphia, TN 37846

Phone: (865) 348-8282

Making A Purchase*

*All items purchased from Hammer Forge Gunworks, LLC. are for lawful use only.

We want to make your shopping experience as simple as possible. Browse our online catalog, click on any items you wish to buy and add them to your shopping cart. After you have finished your selection, click on “Check Out” and you will be asked for a few details so we can complete your order. You must then accept the terms and conditions,, then click on PLACE ORDER. You will then be redirected to our payment processor where you will enter your credit card and billing address.

  • PLEASE NOTE: your credit card will be authorized immediately upon order placement.

We only accept credit card payments for internet orders. We accept American Express, Discover, Visa and Mastercard at NO EXTRA CHARGE! If you are making payment with a debit card, please understand Hammer Forge Gunworks, LLC. will take no responsibility for any overdraft charges associated with this purchase; this includes any charges associated with a processing error.

Sales Tax Charges

SALES TAX OF 9% WILL BE COLLECTED FOR ALL ORDERS SHIPPED TO ALL STATES

Any applicable tax exempt certificates must be completed BEFORE purchases are made. No refunds of sales taxes will be given upon completion of the purchase.

Purchasing Firearms

It is Required for you to have a copy of your signed FFL (Federal Firearms License, or Collector of Curio & Relics License) on file with us BEFORE ordering Firearms from this Website. It is also required to have a copy of any local or state licenses required for a firearm purchase to be on file. All orders placed without, or prior to, a signed copy of the FFL (or other necessary licensing) on file may be canceled without notice. Hammer Forge Gunworks, LLC. reserves the right to limit the purchase of multiple Firearms.

PLEASE NOTE: The individual paying for a firearm(s) and picking up from the receiving FFL dealer must be the same person. You must use your credit card when purchasing a firearm. Example: Person A cannot purchase a firearm using Person B’s credit card. The BATFE considers this a straw purchase.

 

The Following Applies to ALL Firearm Purchases:

  • We reserve the right to deny a purchase for any reason.
  • You must be a citizen of the United States to make a purchase.
  • All items purchased from Hammer Forge Gunworks, LLC. are for lawful uses only.
  • No “Straw Purchases” of firearms.  The individual paying for the firearm and completing the 4473 Firearms Transaction Record must be the same person (the intended owner).

Shipping Information

Unless specifically requested, handguns will ship USPS (United States Postal Service) Priority Mail to dealers.

Accessory orders being shipped to a PO Box must ship US Mail.  Accessory orders with free shipping will ship either UPS Ground, UPS Sure Post or UPS Mail Innovations (depending on weight) or First Class Mail, at our discretion.

Shipping Addresses

It is the customer’s responsibility to enter their shipping address correctly. The checkout system will show the shipping address at the beginning of the checkout process, and once again at the end.

PLEASE VERIFY THE ADDRESS IS CORRECT before submitting the order. We will ship to the address submitted. You will receive an email when the order is placed again allowing you to verify the address is correct before it ships.

PLEASE NOTE: The shipping address on an order CANNOT be changed after the order has shipped.

For packages that are returned to us because of an incorrect address, customers will be liable for return shipping charges to re-ship your order.

Shipping Items with Lithium Batteries:

Optics, lights, and any other items that come with a lithium battery will only ship USPS* (with the battery). UPS is now charging additional HAZMAT fees for packages containing lithium batteries.

      • For orders that contain ammunition and an item or items with lithium batteries, the items will ship separately. Ammunition will ship via UPS Ground, and the optic/electronic item will ship via USPS.

Packages with Signature Requirements:

      • ALL Firearms will ship Adult Signature Required.
      • All COMPLETE AR upper receivers & many Optics will ship Signature required.
      • Ultimately it is the delivery driver’s discretion whether they will drop your package, or require a signature.
      • If you do order a firearm and accessory items in the same order, and it is shipping to a dealer, be sure to confirm with the dealer that they will accept the other items.
      • Hammer Forge Gunworks, LLC. will not be responsible for packages returned to us that are refused delivery, and you will be liable for additional shipping charges to re-ship your package.

Shipping firearms to states with magazine restrictions:

For states/counties/cities with capacity restrictions, firearms that are not otherwise restricted will be shipped without the magazine(s).

Delivery Schedule

Orders typically ship within 3-5 business days after the order is placed, but high volume periods can change shipping times drastically. Please call or email for an approximation of current shipping times before placing your order.

***Please note, your credit card will be authorized immediately upon order placement.***

You will receive an email notification providing you with the tracking number and estimated delivery date when the order ships (unless the order is shipping to an FFL Dealer for transfer to you, then the dealer will receive the shipping notification and tracking information via email). For firearm orders, the tracking information will be available to customers upon request (Please call or email after your order has shipped).

Back Orders

We currently do not offer the option to back order a product.

Warranty and Pricing Statement

All prices are subject to change without notice. Hammer Forge Gunworks, LLC. extends no warranty and is not responsible for any damages due to failure of used products. Used parts and firearms are sold as is. We suggest having a certified gunsmith inspect, install and/or test all used parts and firearms before use. Owner’s manuals are not provided with all firearms. Most new products are fully warranted by the manufacturer and product returns should be arranged with these manufacturers.

Privacy Policy

Hammer Forge Gunworks, LLC. will not disclose buyers’ information to third parties. Cookies are used on this shopping site to track the contents of your shopping cart once you have selected an item(s), to store delivery addresses if the address book is used, and to store your details upon selecting the ‘Remember Me’ option.

Other

“GLOCK” is a federally registered trademark of GLOCK, Inc. and is one of many trademarks registered by GLOCK, Inc. and GLOCK Ges.m.b.H. Neither Hammer Forge Gunworks, LLC, nor this site are affiliated in any manner with, or otherwise endorsed by, GLOCK, Inc. or GLOCK Ges.m.b.H. The use of “GLOCK” on this page is merely to advertise the sale of GLOCK pistols, parts, or components.

Cancellation Policy

Once an order has been placed on our website we make no guarantee that it can be cancelled. Please call 865-348-8282 or email info@hfgunworks.com to inquire on the order status.

Canceled orders cannot be reversed. All Cancellations are final.

      • If the order has already shipped, you must follow all the procedures for returns (see below).

Return Policy

Due to the expenses incurred by returns, we make every effort to insure your order is shipped accurately and that the product meets the standards of our advertising. If a return must be made, please note the following policies:

      • No returns will be accepted after 30 days of the invoice date.
      • No returns on NFA items.  
      • Return shipping charges are the customer’s responsibility. If the incorrect product was shipped by our error, a prepaid shipping label may be issued to return the item(s).
      • Upon our receipt of the returned product(s), we reserve the right to evaluate the merchandise to determine if a refund or exchange will be made.

REFUNDS: Refunds will be issued in the same manner in which original payment was made (i.e. credit card purchases will be returned in the form of a credit to the original card account). Credit card refunds are subject to a 3% return fee. NOTE: If we deem a return was made without reasonable cause, or wherein our judgment the product meets the advertised condition, the refund will be subject to a 15% restocking fee. Fees charged by a dealer transferring a firearm to the end consumer will not be refunded for any reason. These transactions are at the full risk and expense of the consumer. 

EXCHANGES: In most situations a refund will be processed for returned items.

When returning merchandise to be exchanged, please include estimated shipping charges to ship the replacement merchandise.

All accessories originally shipped with the item must be returned with the item (including magazines, etc.) to receive a full refund.  Return shipping charges will not be refunded.

Accessories can be returned through any carrier.  Long guns should be returned using Ground service through any carrier.  Handguns should be returned using Next Day Air services. Handguns may be returned via USPS, but must be sent through an FFL Dealer. COD packages will be refused. Charges incurred from shipping centers will not be reimbursed.

If you have any questions about a Return,  please email:

info@hfgunworks.com or call 865-348-8282

You will be asked to agree to these terms BEFORE checking out. If you have additional questions, please don’t hesitate to contact us. We want to make your shopping experience as simple as possible. Thank you in advance for your business!